An angry home brewer


Originally Posted by Ontariobeerkegs
Sir. We at OBK are convinced we have the best customer service in Canada. I will send this request to you free of charge and provide a tracking number for you tomorrow. It is going to cost me over 45$ in shipping based on your request. I thank you for your input.Cheers,Patrick.

Hi PatrickPlease do not feel that that this customer is representative of the good folks that frequent the AO Forum.I personally am deeply embarrassed for him.I believe that you have acted with honor and integrity in light of such a frivolous complaintIf only I could be so gracious if someone tried to discredit my business.I wish your every success.I am only saddened that your gesture will be construed to be an admission of guilt and embolden him to treat every retailer with such little regard.__________________Non-reciprocal principle: If you add a cup of wine to a barrel of sewage, you get a barrel of sewage. If you add a cup of sewage to a barrel of wine, you get a barrel of sewage
Last edited by omega50; 04-04-2014 at 06:34 AM.

Leave a Reply

Your email address will not be published. Required fields are marked *